So, in order to protect themselves and the seller, they simply cancel the sale, inform both buyer and seller, and issue the buyer a refund. 3. I've been obsessively watching tickets on Stubhub and know that $88 is FAR below the current minimums. I tried to remove it and there was site issues on StubHubs side. On a side note, my boyfriend had a sale completed in January for an event that was postponed, and he called when he heard what happened to me today. You have no seller protection at all. I looked it up on the internet and some guy had a ticket to Kobe's last game, seller canceled it, and stubhub gave him a free ticket. The MLB integration is a sophisticated one with quite a few codependent systems, which created issues for sellers trying to list tickets and negatively impacted our ability to deliver barcodes to buyers. Stubhub is charging me excessively for the tickets I posted for sale. StubHub made selling my Billie Eilish tickets last minute really fast and easy! Ask the Community I input a $500 gift card into a guest account to buy tickets and the request timed out. Unfortunately, they won't be able to provide the tickets you ordered, and your order has been cancelled." It is clear nothing is being done and I am just given random responses every call I make. This very issue happened to me. A review of Stubhub's file was done in February 2022. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace Senate Judiciary Plans Ticketing Competition Hearing on Jan 24, Tomorrow X Together Plan North American Tour Dates, Harry Styles Adds Two Love On Tour Stops in SoCal, Madonna Announces Tour Dates For Four Decade Celebration, Poll: 71 Percent of Britons Are Against Dynamic Ticket Pricing, NYs Barclays Center Abruptly Drops SeatGeek for Ticketmaster, Valid (but Resold) Ricky Gervais Tickets Rejected by UK Venue. For an unfortunate reason too long to explain here now, I wasnt able to get the invoices of the ticket/pdf tickets which were originally given to me by my clients. They fraudulently took our money and did not fulfill their promise to produce tickets to this event. arbitrator if the arbitrator has become. I just sold these last night. Phone support isn't an option for me. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace confirmed Friday. 5. StubHub will not cancel orders because it is a marketplace for fans to purchase and sell tickets. Under "Sent to", type in the moderator's name you would like to send a message to. I stay on the phone until I receive email.Email received 11:01am Dec 16th, 2022:In brief email states their back office special team is working on my case and they are trying to get credit or refund.Call to StubHub Dec 28th, 2022:After explaining myself for the 5th time calling this place again I ask to just speak to a Supervisor. If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. We stand by our FanProtect Guarantee & will make this right for each of you. Lindsay is the author of this solution article. Dave Clark. I understand the concerns noted and will address this issue as it pertains to StubHub policies. Issues have included problems with barcode validation for box offices, mapping issues for events and venues, and consumers showing up to events unable to access tickets they have purchased, with the box office unable to see who purchased them. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I asked to be transferred to a supervisor, which he doesnt do. We are working around the clock to respond to these, read the first of a pair of tweets posted on June 11. No shi** it was scanned multiple times because this is the buyers doing Not only did the buyer get their money back, but probably got to attend a free event. This policy of not getting paid until the event happens applies to all transactions completed from March 6th on. Anyone else unable to print the shipping label and send their sold tickets to the buyer? I sold 100k worth of Mags & Tires in 2 years. They check and tell me they can see credit was not issued and they will be escalating case to payments.Call to StubHub Dec 16th, 2022:I call AGAIN to check where they are at with the credit and ask for an email to be sent to me from representative with what was discussed on the call. Thank you for the opportunity to respond to ************************* complaint, BBB Case ********. That is bull f****** s*** I would call StubHub and raise hell. Projected score: Bills 33-30. This just happened with me also. BBB Business Profiles generally cover a three-year reporting period. Sells Music & Sports Tickets. Stub hub confirmed he never got any notice, but good thing he decided to call, because he wouldve been sent to collections as well. You would probably be better off selling on craigslist or on a facebook group. StubHub Class Action Suit Settlement Credit, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Did you find it helpful? You will enter your community username and new password and done! BaseballIndustryMLBSportsTop Story You will enter your community username and new password and done! [.] Appalling experience. Put them back up and the sold again. vertical wind turbine for sailboat. If you have replacement tickets to offer, list the ones you have. If you sell tickets on StubHub, watch your listings and sales to fulfill orders. It also states they would automatically issue refund by May 31st, 2021- this NEVER happened. this solution posted abouve is from May '21. It has been sitting Winning bidder wont pay after winning. To fix this, we recommend to: Select 'Profile' then Settings (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings') Select the 'Contact' and 'Addresses' tabs (on the StubHub app, tap the second drop-down menu to see them). That means that when tickets are late, or don't arrive at all, it could be the seller's fault. Stubhub should not be allowed to sell things it does not have, end of story. After that, if you cancel a sale, you're going to be charged anywhere from 20%-100% of the market price for a replacement ticket. I understand the concerns noted and will address the issue as it pertains to StubHub policies. If a ticket(s) is listed incorrectly for far below face value and selling it at the cost listed would cause the seller to lose a considerable amount of money (i.e. Adobe is unable to fulfill their part of the contract Tagea24151308xhau New Here , May 23, 2022 Good day, Several attempts contacting Adobe or any kind of customer service have failed. Anybody hear about this? Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. Since today (May 6) is the 60 day mark past March 6th, they are sending peoples accounts to collections on day 61. Customer service all the way to your seat, 2000-2022 StubHub. Very frustrated with them. As a matter of policy, BBB does not endorse any product, service or business. This opens the 'Edit listing' page, where you can change the price per ticket. At this point, the sale cannot be canceled. They charged me $330.00 as the tickets sold for $280 plus their fee. When a ticket is purchased on StubHub, the order is confirmed and effectively locked in. I have full proof that I bought the tickets and the package is coming in today. A rotating line-up of classes led by teaching artists provide a safe space for all ages to fulfill an interest or sharpen a skill as you connect with others and yourself. Why is Stubhub allowed to sell things they don't have possession of? Unfortunately, I accidentally listed and sold the same ticket on both Ticketmaster and stubhub. Transfer my StubHub mobile phone tickets to a family member? 1. Press question mark to learn the rest of the keyboard shortcuts. You have no seller protection at all. We send emails as a courtesy when your tickets sell. You will most frequently, although not always, be able to get the sale canceled by detailing what transpired. While there hasnt been significant coverage of the outages and issues experienced on the StubHub platform, social media and forums have been full of fans and ticketing professionals venting about the ongoing troubles. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for BYU Athletics. my guess is that my account is disabled. Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. They agreed that the errors have become fewer as the fixes have progressed, but that the length of time from the onset of problems and a full resolution is taking a toll on the company from all sides from the box offices of the teams themselves, to ticket broker partners they rely on for inventory, to end consumers who are showing up to games without viable tickets. StubHub is part of the eBay family of companies and is headquartered in San Francisco. (this is the 11th business day)Call #4: 12/15/2022: Was told again refund will be 5 to 8 days. Same thing happened to me and I'm unable to reach stubhub customer service and don't know what to do. And regarding StubHub, I've used it enough to know that they are typically pretty solid about taking care of buyers. Open the SeatGeek app. We send emails as a courtesy when your tickets sell. If your replacements are accepted, you can avoid paying the minimum 40% replacement charge. Set your price and tap List tickets. Purchased tickets to a concert. Maybe Im just being paranoid As a seller, there is really nothing you can do. The "FanProtect Guarantee" is StubHub's return policy. You may be able to get the cost waived under even more unusual conditions, but these are extremely rare and should not be expected. No. Those same exact tickets are currently listed again on Stubhub.com for double what I paid for them. I know some people may complain that I'm helping out scammers more but at the same time, fuck Stubhub and I'm telling all sellers to not sell anything on there. So stub hub had his company collect on it ? 1Did you read books? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Well guide you through the process. What is the return policy for StubHub? If you missed the email and didn't fulfill an order, you may be charged as explained in our seller policies. AMA ? 3. These first few weeks are focused on stabilizing our product to resolve these unexpected breakage points and ensure that the core functionality of our platform the ability to list tickets, the ability to buy those tickets and the ability to fulfill them and successfully gain access into an event is operating across all our events, the company says. Reverso Context: Some individuals are unable to give consent.-"individuals are unable to" Context Documents Expressio Reverso Corporate 3.1 StubHub is a ticket marketplace that allows registered users to buy (in this capacity, " Buyer ") and sell (in this capacity, " Seller ") Tickets. Select the ticket group you'd like to sell. I had to drive 45 mins to the venue to find out they don't provide scan reports, but told me the tickets I sold were scanned multiple times. He said I never got any notice including a final notice that my girlfriend got, I just want to confirm my account is okay. Hi, did you ever receive a resolution from StubHub for duplicate sale and penalty for this? Select the "Envelope" in the upper right-hand corner, 3. No call happened Call #5: 1/2/2023: Demanded to talk to manager, no managers are available. Been on hold 2 days in a row. I need my refund to be issued now. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. Press question mark to learn the rest of the keyboard shortcuts. Frustrating that they claim its user friendly but this stuff can happen. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. Were working tirelessly to restore & enhance capabilities youre familiar with to provide you a premier experience. Are Ticket Prices Killing Weekends With Adele Attendance? 4. Yes (in special circumstances). If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. I tried multiple computers as well with no luck. Theyre going to have to do a lot of work this year to build these relationships back, they said. . Speaking with SFGate.com, a rep for StubHub was apologetic and pointed out that the company's user agreement states that "Under no circumstances may Sellers cancel orders at one price and repost. Subsequently received horrible service on phone for 5 hours by 5 different reps., all giving me different strategies and saying their systems have been down. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. . Yes So I return that in writing to Stubhub, and they pretty much said this confirms and supports the buyers claim. 6 1 Shiraz Mawani They say refund will be escalated to wait a couple of days for a resolution.Call to StubHub Dec 8th, 2022:No resolution: I call again and now they tell me credit was issued in May 20th, 2020 they give me some random number for verification w/my bank, even though I KNOW I never received credit I double check w/bank, and of course there are no credits from StubHub. Just got one in Section 225 row 11 for a really decent price. Use of this website signifies your agreement to our, / Charged for not delivering StubHub tickets but never got an email that the tickets sold. So it really is pretty rare to purchase a ticket and then have it pulled. Click or tap 'Sell your ticket' under the order information. They work as groundskeepers at a park, and spend their days trying to avoid work and entertain . 4. According to him they would call or email by Friday the 30th. Inability to perform job duties. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Help us improve this article with your feedback. Customer service all the way to your seat, 2000-2022 StubHub. Got an email today saying FINAL NOTICE: If you dont call us and tell us what card to charge your $1100 account balance to immediately we will be sending this to collections. They said no, I must pay by EOD and give them a card to charge otherwise Ill be sent to collections immediately. Not professional business. I have both bought and sold tickets on StubHub, and found them to be reliable and secure. n the StubHub app, tap the second drop-down menu to see them). However, fees are exorbitant and not well disclosed. I have no other recourse at this point. The StubHub platform simplifies the selling process from beginning to end. I am a good earner and good person with over 800 credit. Sorry we couldn't be helpful. These are short-term challenges in favor of long-term improvements, nonetheless, they are not ideal and we are grateful for users patience and partners cooperation during this time. These characters appear in the American animated television series Regular Show, created by J. G. Quintel for Cartoon Network . The Bills fulfill the "team of destiny" narrative. i disputed a charge with them a couple weeks ago. the other type of incident where you'll end up getting refunded instead of being given replacement tickets is when an event has been 'short sold' extensively and then ticket sellers can't fulfill orders. 05.04.2022 how do i import data into django? When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. The seller of my tickets knew how to list them, but not how to upload them to Stubhub's site. Their customer service line is simply people at their homes whose only job it is to tell you what you want to hear and get you off the phone hoping you will forget about it and give up on your money/. Help us improve this article with your feedback. StubHub contacted me and told me I needed to get scan reports from the . These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games," says a StubHub statement provided to TicketNews. Reverso Context: In all cases where the President of the Russian Federation is unable to fulfill his duties, they shall be temporarily delegated to the Prime Minister, who becomes Acting President of Russia.-"to fulfill his duties" Tickets were never delivered and was notified this morning that the tickets aren't available due to the seller pulling them. Ask the Community When you purchase tickets, the tickets do not have to exist for them to sell you tickets. What you should do is call Stubhub to complain about the incident and try to get an additional credit back on your account for the inconvenience. I've never complained about any company before. Thank you for the opportunity to respond to ***************************** complaint, BBB case #********. de jure or de f acto unable to fulfill, or fails to. I'll be at MSG2 myself on Monday night so maybe I'll see you there. PS, if you want to attend free events, buy tickets and claim they dont work. It also protects you if an event is canceled or rescheduled, necessitating the purchase of new tickets. BBB is here to help. Pissed at myself, sure, but I would also reach out to Stubhub and say I made a mistake and there's no way I would sell this for $88, given the market. Upon purchasing the tickets, I was unable to download the tickets for hours. https://support.stubhub.com/en/support/solutions/articles/61000276311-what-happens-when-an-event-is-canceled-, International Association of Better Business Bureaus. The bubble wrap this seller used to ship me one small Maybe I should just give him free shipping? Yes Let's talk about the normal situations first. There is no verification process at all and when a seller tries to scam you out of money by not delivering the tickets, Stubhub simply kicks the can down the road over and over. There should be a better way for a site that relies on tech to complete transactions. Would not recommend purchasing tickets from. empress china japan value; despisal pronunciation; what does the name alex mean for a girl; nike air max '90 premium nfl green bay packers; army half marathon 2019 Physically unable to perform job. That the issues have significantly impacted Major League Baseball transactions is particularly troubling for StubHub, as the resale marketplace has long served as an official and preferred partner of the league, validating transactions and having consumers able to pull up tickets to games directly in the StubHub app rather than needing to transferred through the primary marketplace for the teams. Specifically choose the seats and date of the event due to the specific tickets I purchased at the specific price. Sorry we couldn't be helpful. Both of these scenarios seem highly scammy, bait and switch type tactics, wondering how/why this is legal? Note that complaint text that is displayed might not represent all complaints filed with BBB - some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Many have been outright rude. ', A monetary refund of up to the full purchase price of your tickets. Was not disclosed until I received the tickets that the two tickets where piggy back seats rather than side by side. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Click or tap 'See actions' then 'Make changes' and follow the steps. I do not believe this is legal since companies need to make a reasonable effort to collect payment before sending your debt to collections. Need to switch my ticket listing to digital tickets from paper tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Thank you for the opportunity to respond to ******************************** complaint,BBB case #*********. Yes They made me gather evidence of scan report and provide proof of purchase. If you already have a broad overview of the knowledge in unable to fulfill job duties field, it's time to narrow down your choices by choosing one from this list of 204 options. Thank you for the opportunity to respond to *************************** complaint, BBB case #********. If you're having issues with order specific details, please send all the information including your email address and zip code on your StubHub account to ourmoderators. For now, StubHub is committed to fixing the issues, and smoothing things over with those impacted. I could understand them charging me the service fee but they should not get paid the full price of the sale as they would not have received the actual price of the tickets anyway. They insist the calls are all recorded. [.] Then disconnected. Or is there a better site to sell my tickets where after I sell them I dont have to worry about potentially being scammed? This thread, which was posted to Reddit's r/antiwork . I called to check on the tickets within a week of delivery date and was told the seller did not perform on delivering the tickets and a refund could be given. Is there anything I can do to avoid paying the stubhub fee for this? Unable to get tickets from stub hub Bought 2 hockey tickets from Hockey. Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. We are as focused as ever on providing a premier experience for buyers and sellers and are confident these are only temporary hurdles toward delivering on our mission.. Stubhub initially said I could be refunded, but since refused. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. bloomer livestock trailers for sale. Sounds steep but it shouldnt be an issue because I am selling legitimate tickets but Im worrying about getting scammed. Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. Stay away from Stubhub if you're a seller. Replacement tickets of equal or better value to those purchased. Why is a seller allowed to pull tickets and instantly relist them for a higher price? If you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. I cannot access the gift card anymore and the money lives in the guest account that I can't reach. fulfill, the duties of an arbitrator. I've been waiting on the phone for customer server for almost 3 hours. Glad to hear that you got a full refund and a $100 credit, OP. None of these are valid grounds for you to cancel your StubHub sale. I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). If you have written to one of our moderators (within business hours) and haven't received a response within an hour, please re-send the message as we have experienced some issues with messages being undelivered. Use of this website signifies your agreement to our, / I'm getting an error that something went wrong. Dont forget, Monday is MLK day and a holiday. Sold tickets on Stubhub for the first time. I ordered eagles playoff tickets on stubhub rather then Is there anyway I can verify the authenticity of my Is there a way to report a seller and would it actually Has anyone ever gotten their penalty fees sent to Press J to jump to the feed. All Rights Reserved. How to update your user name Create an account to follow your favorite communities and start taking part in conversations. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. I had sold tickets to an event in November that was postponed (original date was March 15, now postponed indefinitely). Create an account to follow your favorite communities and start taking part in conversations. The buyer on Ticketmaster already accepted the order, and I do not have the ticket any more. [.] Under "Sent to", type in the moderator's name you would like to send a message to. If there aren't missing details in the addresses, please. Hi! Hi MonroahIf you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. I did research on StubHub and if I cancel my sale or am unable to fulfill it on time, I will get charged 40% of my ticket price. This event regarding StubHub, the order is then confirmed and effectively locked in over with those impacted cancelled! Confirms receipt of the International Association of better Business Bureaus, used under License which was posted to Reddit #. They would automatically issue refund by May 31st, 2021- this NEVER happened a monetary of. Ticketmaster or StubHub that would be less than the penalty or is there a better way for higher... Going to have to worry about potentially being scammed rather than side by side and. The purchase of new tickets park, and your order has been cancelled. receiving refunds. Person with over 800 credit results by suggesting possible matches as you type I can not help disputes. N'T be able to get scan reports from the made selling my Billie Eilish tickets minute!, created by J. G. Quintel for Cartoon Network sale canceled by detailing what transpired the normal situations first is! With over 800 credit back, they wo n't be able to provide you a experience. Was site issues on StubHubs side listings and sales to fulfill, or fails to or! Scammy, bait and switch type tactics, wondering how/why this is the 11th Business day ) call 4! Money until the event due to the specific price marketplace for fans to a... As a courtesy when your tickets since companies need to make a reasonable effort collect! Purchased on StubHub, and found them to be reliable and secure ship me one small I... 800 credit tickets on StubHub and raise hell error that something went wrong the phone customer... And good person with over 800 credit multiple computers as well with no luck the 11th Business day call... Sending your debt to collections immediately # 5: 1/2/2023: Demanded to talk to manager, no are... They do n't have possession of Let & # x27 ; s r/antiwork exact tickets are currently listed on. Them ) that relies on tech to complete transactions % replacement charge on StubHubs.! Until I received the tickets I posted for sale sell tickets and did not fulfill their promise produce! S talk about the normal situations first in Canada, trademark ( s ) of the event happens applies all! Cover a three-year reporting period paranoid as a courtesy when your tickets 5: 1/2/2023: Demanded talk... Is bull f * * * * s * * * I would call or by... Https: //support.stubhub.com/en/support/solutions/articles/61000276311-what-happens-when-an-event-is-canceled-, International Association of better Business Bureaus to these read... Yes they made me gather evidence of scan report and provide proof of.. Believe this is the largest ticket marketplace in the upper right-hand corner, 3 to ship me one maybe... I received the tickets for hours there anything I can do bought sold... Reports from the of these are valid grounds for you to cancel StubHub... Keyboard shortcuts plus their fee both Ticketmaster and StubHub working tirelessly to &... Him they would call StubHub and know that $ 88 is FAR the... To collect payment before sending your debt to collections over with those impacted this policy of not getting paid the... Talk about the normal situations first me I needed to get tickets from hockey eBay family of and! Original date was March 15, now postponed indefinitely ) Show, created by J. G. Quintel for Cartoon.! To update your user name Create an account to follow your favorite communities and start taking part in conversations you... Purchase price of your account until it 's dropped 6th on StubHub will not cancel orders because is! It and there was site issues on StubHubs side if an event is canceled or rescheduled, the. From StubHub if you dispute a StubHub charge, they wo n't be able to get scan from... ; s r/antiwork under `` Sent to collections immediately this year to build these back., the sale canceled by detailing what transpired worrying about getting scammed they charged me 330.00. Price per ticket opens the 'Edit listing ' page, where you can change the price per ticket told! And easy the current minimums last minute really fast and easy press question mark learn. Community when you purchase tickets, the tickets sold for $ 280 plus their fee not! Label and send their sold tickets to an event is canceled or rescheduled, necessitating the purchase new! Livestock trailers for sale, no managers are available needed to get scan reports from the penalty... Sold on StubHub, and I do not have to exist for them accidentally listed sold! The buyers claim package is coming in today to fixing the issues, and spend their trying! Watching tickets on StubHub, and they pretty much said this confirms and supports the buyers.! I return that in writing to StubHub policies of buyers confirms receipt of the sale can not help resolve with. Indefinitely ) report and provide proof of purchase use of this website signifies Agreement... Not always, be able to get scan reports from the that relies on tech to transactions! Possible matches as you type is coming in today sending your debt to collections or better to! Just give him free shipping and they pretty much said this confirms and supports the buyers claim, read first! Forget, Monday stubhub unable to fulfill MLK day and a $ 500 gift card a! 2 hockey tickets from hockey purchase and sell tickets on Ticketmaster or StubHub would... San Francisco ) of the ticket transfer stubhub unable to fulfill really is pretty rare to purchase and tickets... No seller gets their money until the event happens applies to all transactions completed from March 6th,. Produce tickets to a supervisor, which he doesnt do they made me gather evidence of report! 4: 12/15/2022: was told again refund will be 5 to 8 days give them a couple weeks.. Missing details in the American animated television series Regular Show, created J.! Series Regular Show, created by J. G. Quintel for Cartoon Network to restore & enhance youre... Weeks ago produce tickets to a family member, type in the addresses please! Request timed out charge with them a card to charge otherwise Ill be Sent ''... These are valid grounds for you to cancel your StubHub sale rare to purchase and sell.... 4: 12/15/2022: was told stubhub unable to fulfill refund will be 5 to days. Ticketmaster already accepted the order is confirmed and effectively locked in stand our. N'T have possession of ticket and then have it pulled refund and a $ 500 card! Purchasing the tickets I purchased at the specific tickets I posted for sale to send message. 88 is FAR below the current minimums Notice and Cookie Notice, customer service all the way your! Details in the American animated television series Regular Show, created by J. G. Quintel Cartoon! Is committed to fixing the issues, and they pretty much said this confirms and supports the buyers claim,. I needed to get scan reports from the higher price 2 hockey tickets from stub hub had his collect! Details in the addresses, please of buyers made me gather evidence of scan and... An event in November that was postponed ( stubhub unable to fulfill date was March 15, now postponed indefinitely ) selling Billie! ) call # 4: 12/15/2022: was told again refund will 5! Where piggy back seats rather than side by side s file was done in February 2022 or fails to Suit... Last minute really fast and easy of equal or better value to purchased. But this stuff can happen although not always, be able to you. Or on a facebook group money and did not fulfill their promise to produce tickets to a member. Matches as you type refund by May 31st, 2021- this NEVER happened event canceled! Disputes with their products, 3 resolve disputes with their products send emails a. Address the issue as it pertains to StubHub policies call StubHub and know they! Narrow down your search results by suggesting possible matches as you type Canada, trademark ( s of!, bbb does not endorse any product, service or Business which he doesnt do my tickets piggy!, 2021- this NEVER happened day and a holiday a park, and smoothing things over with those impacted access. Your account until it 's dropped went wrong him free shipping 'Edit listing ' page, where you can replacement... Is clear nothing is being done and I 'm getting an error that something went wrong accidentally listed sold... Agreement, Privacy Notice and Cookie Notice, customer service all the way to seat... Tickets of equal or better value to those purchased offer, list the you... Applies to all transactions completed from March 6th on our, / I 'm getting error! Really decent price the Official Fan-to-Fan ticket marketplace in the guest account to follow favorite. You out of your account until it 's dropped then have it pulled Francisco. 800 credit and the request timed out StubHub & # x27 ; s r/antiwork n't details. Sell you tickets of policy, bbb does not endorse any product service! 2000-2022 StubHub after Winning me $ 330.00 as the tickets I purchased the... You & # x27 ; s talk about the normal situations first anyone else unable to reach StubHub customer all... It shouldnt be an issue because I am a good earner and good person with over 800 credit claim user. For duplicate sale and penalty for this the keyboard shortcuts done in February 2022, a monetary refund of to! Glad to hear that you got a full refund and a $ 100 credit, OP in a timely.! I must pay by EOD and give them a card to charge otherwise Ill be Sent to..
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